At Top Doctors, we only accept reviews from real, verified patients.
"Patient reviews are one of the pillars of Top Doctors; they complement our selection process and are part of our transparency policy".
Alberto E. Porciani
CEO Top Doctors Europe & LATAM
Patients have so far rated our doctors with a:
4.8/5
159.243
Verified reviews
Up to 27/07/2024
We know how important patient comments and ratings are, so much so, that 75% of people check reviews before making a decision. This is why at Top Doctors we guarantee the authenticity of all reviews and we make sure that all comments made are real and genuine. This means that we verify all reviews through an authentication system.
What does our authentication system involve?
1. Only patients who have booked an appointment through Top Doctors can Review Me.
2. We confirm that the patient went to the appointment. Only a real experience can lead to a real review.
3. We publish all reviews. Whether positive or negative, the review is published on the doctors' profile*.
2. We confirm that the patient went to the appointment. Only a real experience can lead to a real review.
3. We publish all reviews. Whether positive or negative, the review is published on the doctors' profile*.
This process reduces the total number of reviews as the process is slower and we compel the patient to check their emails while we're tracking the authenticity of the information. However, we know that when it comes to your health, quality is far more important than quantity. Knowing that there is a whole process with a team that monitors the information and that the reviews are real, helps ensure that we are truly helping patients.
*Comments with advertising content, disrespect, or displays of violence are not allowed.
Patient reviews:
Top Doctors Feedback
Policy Reviews should be based on real experiences and information following the medical appointment with the doctor. We will only publish a rating and comments if the patient has attended a consultation in person or through e-Consultation. False or untrue posts, defamatory language, personal attacks, and unnecessary or incorrect content are considered violations of our policy. Likewise, the following content is not allowed:
-
Advertising content or spam.
-
Offensive content, disrespect, or displays of violence.
-
Inappropriate or false content.
-
Identity fraud.
-
Medical complaints: if you suspect possible negligence or abuse by a health professional or a medical error that puts your health at risk, please contact the authorities.
To prevent abuse, we reserve the right to disable any content that violates our policies or terms of service, and to suspend or delete offending accounts.