Throughout life, conflicts are inevitable and occur in all sorts of areas (family, school, community, etc.). But it is in our hand to decide how we want to manage any problem and what will be our attitude towards the other agents that make it up. In many cases, the members manage the conflict by. When a conflict is badly managed, there is an escalation, a guilty party is sought and a victim to be compensated. Finally, a judge is used to have the laws dictate who is right, who wins and who loses.
How we manage conflicts
What is achieved by handling disputes through the courts? It is a very long and expensive process in which a complex problem is left in the hands of a judge who will apply the laws without practically knowing the reality and context of the agents involved. Basically, the judge will dictate who wins and who loses. In many cases, the person who is not given the reason disagrees with the decision and appeals the sentence, so that the process continues even longer, amplifying the tensions between the participants in the conflict.
Mediation of conflicts: the figure of the mediator psychologist
Thanks to the intervention of a psychologist accredited by the Col.legi Oficial de Psicologia de Catalunya as mediator, it offers a solution of the problems in which those involved seek a solution that benefits all, avoiding to generate more tensions and new conflicts. In addition, the agreements reached through mediation present a higher degree of compliance than judicial decisions.
Mediation offers a creative and dialogic solution to problems in any area of life, It is a solution without winners and losers and without waiting years for the judicial decision. All this with the support of the Mediator Psychologist, a professional who offers help for conflicts of all kinds: from divorce or family disputes for the inheritance or care of relatives, problems with neighbors or claims to a business for their service.
Mediation is especially useful when the parties involved in the conflict have to continue to maintain some kind of relationship. For example, a couple with a child in common, co-workers or college, family members or conflicting neighbors. The first objective of the mediator psychologist is to facilitate dialogue and reduce stress.
Mediation and its good results at the international level
International organizations, such as the European Parliament, have issued research that praises the results of conflict mediation, given the results achieved in countries such as Italy and Germany, where a large number of conflicts are successfully managed through mediation. In Italy, those involved in a conflict must have a mandatory mediation consultation, so that after trying it, decide if they want to solve it with dialogue. In the United States, where the discipline of mediation was born 50 years ago, the parties to a conflict must also go through the help of a mediator before going to court.
It is, in short, a way for citizens to be directly responsible for finding a solution that imparts justice, satisfies the parties involved, saves costs and energies and is able to build a better society.