At Top Doctors, we offer an instant private messaging service, offering patients to contact their doctor directly through a new secure medium. This service allows you to contact a medical professional and interact with them before attending an appointment, or solve any doubts or medical queries you may have without having to go to the clinic.

If you’re worried about your symptoms or have a medical problem and are not sure if you should attend clinic or a doctor’s appointment, private messaging allows you to contact a medical professional and clear up any doubts you may have. Private messages can be sent both through our website and our mobile application, allowing you to ask questions, send documents, record voice messages, and send photographs directly to your doctor. ...

Making an appointment through Top Doctors is a simple process wherever you are. If you want to find your ideal specialist in Madrid, or search for a doctor in Andalucía, you can find one easily through our platform. Top Doctors is compatible with all types of medical insurance, and we also offer the possibility of making a private appointment directly with the clinic or doctor, without having to go through your insurance provider. Top Doctors is compatible with all types of medical insurance, and we also offer the possibility of making a private appointment directly with the clinic or doctor, without having to go through your insurance provider. ...

In order to make a booking request, visit the doctor’s profile, either through our website or on the app. On the doctor’s profile, you will be able to check their background, the procedures and treatments they offer, their areas of expertise, and reviews left by their patients through Top Doctors. ...

From here, you can select the clinic you would like to see the doctor at, and open their schedule in order to check their availability. Once selected, you simply have to fill in your basic details, so that the doctor can process your information and if necessary contact you before your appointment.

As a way of bringing patients closer to their ideal specialist and making leading experts more accessible, Top Doctors provides an e-Consultation service, where certain members of our medical team offer patients the chance to contact them through video conference. You will see which doctors offer this service when looking at their profiles. In order to activate a video conference, you must request one through the doctor’s profile. This request will remain open until the specialist responds with a date and time when they will get in touch with you. Through this innovative service, patients can directly contact and talk with whichever doctor they choose, face to face, without having to attend clinic. Should you later need to book an appointment with the doctor, you can do so through the very same profile page, although the cost for this will be separate. The e-Consultation service cannot be used through your insurance provider. ...

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